Plans designed for every team

Teams of all sizes and stages choose UserZoom to accelerate their UX research

Conduct qualitative UX research faster and easier than ever

Recommended for:

Individuals and small teams interested in gathering quick video-based feedback

Key features:

Qualitative research methods
Automated B2B & B2C participant recruitment for small sample sizes
Study links to invite your own participants
Automated transcription in English, German, and Spanish
Video analysis tools & auto-generated study results
Self-service knowledge base

Quick Start plans

Conduct qualitative UX research faster and easier than ever

Recommended for:

Individuals and small teams interested in gathering quick video-based feedback

Key features:

Qualitative research methods
Automated B2B & B2C participant recruitment for small sample sizes
Study links to invite your own participants
Automated transcription in English, German, and Spanish
Video analysis tools & auto-generated study results
Self-service knowledge base

Enterprise plans

A research solution tailored to you and your team’s needs

Recommended for:

Cross-collaborative teams who research rigorously and often

Everything in Quick Start plans, plus:

Unlimited seats, studies, and recruitment credits
Quantitative methods - card sorting, tree testing, click testing, and surveys
Ability to combine 2 or more methods in one study
Automated global participant recruitment for large sample sizes
Automated transcription in 14 languages
A dedicated research partner
Custom security review

Powering innovation at brands across the globe

capital-one
santander
ing
aetna
microsoft
kimberly-clark
shopify
square
paypal
mayo-clinic

Quick Start plans

Enterprise plans

Platform

Annual study limit

Starting at 40/yr
Unlimited

Researcher seats

Starting at 2
Unlimited

Collaborator seats

Unlimited
Unlimited

Test on mobile, desktop, prototypes +

Codeless
Codeless & SDK

Study languages

Check out all language options here.

English, German, Spanish
22 languages

Research Methods

Live interviews

Usability testing

Card sorting

Surveys

Click testing

Mixed-method studies

Combine 2 or more research methods in one study.

Benchmarking with QXscore

Participant Recruitment

Recruit your own participants

Unlimited
Unlimited

Recruit from UserZoom's global panel network

6 countries
14 countries

Panel recruitment pricing options

Credits
Credits or Unlimited

Demographic filters

Customizable screeners

Audience segments

Automated session scheduling

Automated incentive distribution (for UZ recruited only)

Moderated Experience

Entire screen recording

Incognito virtual observation room

Private group messaging

Collaborative time-stamped notes

Analysis & Reporting

Interactive video player

Video clips & Highlight reels

Automatic transcripts

English, German, Spanish
13 languages

Graphs

Task reports

Click paths

On certain plans
14 countries

Heat maps

Benchmarking with QXscore

$

Support & Control

Self-service knowledge base

UserZoom training & certification

Dedicated research partner

Dedicated onboarding

SAML Single Sign-On (SSO)

Custom security review & MSA support

HIPAA compliance

$
On certain plans

Research confidently knowing your data is secure

aicpa-soc

SOC 2 Type II

2021

HIPAA

2021

TRUSTe

2021

COPPA

2021

Privacy Shield

2021

Frequently asked questions

Get the insight you need to fuel exceptional user experiences